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Frequently Asked Questions

Answers to Common Inquiries - Your Guide to Understanding Our Services

How does eGLOBAL Management save me time and increase sales on Amazon and other e-Commerce platforms?

eGLOBAL Management serves as your hands-on partner, handling day-to-day pressures such as account performance, inventory management, creative content design, customer service, and advertising. By managing the A to Z aspects of your Amazon Seller Central Account, we allow you to focus solely on building and growing your brand.

What account-related services does eGLOBAL provide to ensure optimal performance?

We ensure the health of your account by monitoring and addressing Amazon policy violations, product performance complaints, and other issues. Our team handles all communication with Amazon's support teams, provides bi-weekly updates on Key Performance Indicators, and addresses any product-related concerns.

How does eGLOBAL manage inventory and ensure stock availability in the supply chain?

We monitor ASIN-specific conversion rates, handle pricing adjustments, and perform keyword research to optimize search terms. Our team manages product inventory, creates FBA shipments, and provides inventory projection reports to ensure sufficient stock. We also address resellers and handle buy-box hijacking to maintain control over your listings.

What creative content design services does eGLOBAL offer to enhance brand visibility and loyalty?

Our services include creating and updating high-resolution on-Brand listing images, A+ content for perfect Brand presentation, and managing customer reviews. We focus on delivering content that increases traffic, sales, and enhances brand loyalty.

How does eGLOBAL handle customer service inquiries and feedback?

We handle incoming buyer messages within 24 hours, monitor and respond to product reviews, and address customer inquiries related to your products. Our team also manages negative seller feedback, ensuring a positive customer experience.

What marketing services does eGLOBAL provide to boost sales through advertising campaigns?

Our team conducts keyword research for optimized Pay-Per-Click (PPC) advertising campaigns, monitors PPC performance with relevant bid adjustments, and reviews advertising budgets to align with your revenue and profit goals. We also create and monitor off-site advertising campaigns on platforms such as Google, Facebook, and more to enhance your brand's visibility.

Contact Us

(601) 207-0056

info@eglobalmanagement.com

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