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Answers to Common Inquiries - Your Guide to Understanding Our Services
eGLOBAL Management serves as your hands-on partner, handling day-to-day pressures such as account performance, inventory management, creative content design, customer service, and advertising. By managing the A to Z aspects of your Amazon Seller Central Account, we allow you to focus solely on building and growing your brand.
We ensure the health of your account by monitoring and addressing Amazon policy violations, product performance complaints, and other issues. Our team handles all communication with Amazon's support teams, provides bi-weekly updates on Key Performance Indicators, and addresses any product-related concerns.
We monitor ASIN-specific conversion rates, handle pricing adjustments, and perform keyword research to optimize search terms. Our team manages product inventory, creates FBA shipments, and provides inventory projection reports to ensure sufficient stock. We also address resellers and handle buy-box hijacking to maintain control over your listings.
Our services include creating and updating high-resolution on-Brand listing images, A+ content for perfect Brand presentation, and managing customer reviews. We focus on delivering content that increases traffic, sales, and enhances brand loyalty.
We handle incoming buyer messages within 24 hours, monitor and respond to product reviews, and address customer inquiries related to your products. Our team also manages negative seller feedback, ensuring a positive customer experience.
Our team conducts keyword research for optimized Pay-Per-Click (PPC) advertising campaigns, monitors PPC performance with relevant bid adjustments, and reviews advertising budgets to align with your revenue and profit goals. We also create and monitor off-site advertising campaigns on platforms such as Google, Facebook, and more to enhance your brand's visibility.
(601) 207-0056
info@eglobalmanagement.com